PRESENTATION OF COMPARED TARIFS OF OPERATORS AT THE FIRST HALF OF 2023
PRESENTATION OF COMPARED TARIFS AT THE FIRST HALF OF 2023
https://www.art.cm/en/content/compared-tarifs-first-half-2023-business-o... (BUSINESS OFFERS)
https://www.art.cm/en/content/compared-tarifs-first-half-2023-internet-o... (INTERNET)
https://www.art.cm/en/content/compared-tarifs-first-half-2023-mass-market (MASS MARKET)
In Cameroon, where the telecommunications sector is structurally oligopolistic, the regulation of the wholesale market (between operators) is essentially aimed at ensuring that the costs components of a service sold are objective, fair, non-discriminatory and transparent.
The aim is to ensure that the prices applied to wholesale services (interconnection, sharing, collocation, etc.) reflect the costs involved in their production, in order to promote affordable and competitive pricing of services marketed to consumers on the retail market (voice, SMS, VAS, etc.).
Accordingly, the Board is not expected to intervene on the retail market in the setting of service prices. Actually, the level of retail tariffs is "self-regulated" through competitive activity on the market, provided the regulation of costs on the wholesale market is effective. Furthermore, the Regulations allow the operators to price the services they offer to subscribers.
Under such circumstances, to fulfil its consumer protection obligations, the Board is essentially responsible for ensuring that the commercial conditions attached to retail offers are complied with in the retail market.
These include:
- Monitoring commercial activity on the retail market (offers, services, tariffs, etc.);
- Checking consistency between the tariffs applied and those published;
- Assessing the implementation of the Board's recommendations and requirements on tariffs; - Ensuring compliance in the operation of retail service offers; - Investigating consumer complaints brought to the Board's attention;
- Updating the comparative prices of operators' offers published on the Board's website.
In this respect, to keep the consumers of electronic communications products and services informed, the Telecommunications Regulatory Board publishes the compared tariffs of the offers proposed by the mobile telephone concession holders (CAMTEL, MTN CAMEROON, ORANGE CAMEROUN). This is a series of 3 documents that provide detailed information on all voice and Internet offers, intended for the general public and businesses.